Zowaaj ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Zowaaj mobile application ("App"). By using the App, you agree to the terms of this Privacy Policy.
We Never Sell Your Data
Your personal information is never sold to third parties. Period.
You're in Control
You decide who sees your profile and photos. Request deletion any time.
Encrypted Messages
All messages are encrypted in transit and at rest for your security.
01
Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Date of birth
- Gender
- Profile information (e.g., preferences, bio, photos)
b. Account & Usage Data
- Login activity
- App interactions (likes, messages, matches)
- Device information (device type, OS, app version)
- IP address and approximate location
c. Subscription & Payment Information
Subscriptions are processed via third-party providers such as the Apple App Store and Google Play Store. We do not store your full payment details. We may receive:
- Subscription status
- Transaction identifiers
- Purchase history (limited)
02
How We Use Your Information
We use your data to:
- Provide and operate the App
- Create and manage your account
- Match you with other users
- Enable communication between users
- Process subscriptions and purchases
- Improve and personalise user experience
- Monitor and prevent fraud, abuse, or illegal activity
- Comply with legal obligations
03
Sharing of Information
We do not sell your personal data. We may share information with:
- Service providers (e.g., hosting, analytics, notifications)
- Payment platforms such as Apple and Google
- Legal authorities when required by law
- Other users (only the information you choose to display in your profile)
04
Data Retention
We retain your information:
- For as long as your account is active
- As necessary to comply with legal obligations
- For legitimate business purposes (e.g., fraud prevention)
You may request deletion of your data at any time.
05
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
To exercise your rights, contact us at privacy@zowaaj.com.
06
Data Security
We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
07
Children's Privacy
Zowaaj is not intended for individuals under the age of 18. We do not knowingly collect data from children.
08
International Data Transfers
Your data may be processed and stored in countries outside your own. We ensure appropriate safeguards are in place where required.
09
Third-Party Services
The App may use third-party services (e.g., analytics, authentication, payments). These providers have their own privacy policies governing their use of data.
10
Account Deletion
You may delete your account at any time within the App or by contacting us. Upon deletion:
- Your profile will be removed
- Your personal data will be deleted or anonymised, except where retention is required by law
11
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes where required.
12
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@zowaaj.com
By using Zowaaj, you acknowledge that you have read and understood this Privacy Policy.